Utility Operations Software

Utility context

Ghana Water Limited serves millions of customers across urban water systems. Alpinist delivered the software that powers key digital workflows: customer records, billing cycles, and the operational touchpoints between head office, regions, and field teams.

Billing & customer data

Electronic billing and validation workflows reduce manual handoffs—capturing meter identity, account linkage, and contact channels so invoices and service requests reference consistent customer data.

Integrations sit alongside existing utility systems with clear audit trails for public-sector operations.

Field operations

Field-oriented capabilities support meter reading and service coordination—mobile-friendly flows for teams working across districts, with reliability and offline-tolerant patterns where connectivity is uneven.

Operational software

The work is operational utility software: billing accuracy, service responsiveness, and maintainable systems government IT teams can run day to day.